SHIPPING & RETURNS
*All of our products are handcrafted and shipped from Montreal, Québec*
NOTE: Due to COVID-19 packages may take longer than usual to arrive. Our carriers are experiencing delays that impact delivery times. Estimated delays can range from 2-14 business days depending on your region.
QUEBEC and ONTARIO:
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Expedited Parcel ( 2 business days with delivery confirmation ) -$ 10.77 flat rate.
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Free Shipping over $64 Cdn
REST OF CANADA (excluding Nunavut, Yukon & Northwest Territories*):
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Expedited Parcel ( 3-5 business days with delivery confirmation)- $ 14.92 flat rate.
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Free Shipping over $64 Cdn
* NUNAVUT, YUKON TERRITORY, NORTHWEST TERRITORIES:
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Xpresspost ( 7 business days)- $19.99 flat rate.
UNITED STATES:
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Expedited Parcel (3-5 business days with delivery confirmation)- $13.04 flat rate.
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Free Shipping over $64 Cdn
UNITED KINGDOM:
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Tracked Packet (9 business days with delivery confirmation)-$19.99 flat rate.
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Free Shipping over $85 Cdn
RETURNS and EXCHANGES:
We are so sorry, but due to the nature of our products, we are unable to accept returns. However, customer satisfaction is a top priority! Please email us your order number and a brief description of the problem and we will do our best to come up with an acceptable solution!